Support

Contact us at arajka.kabashi@gmail.com. Please include your device MAC address and TV model.

FAQ

How do I register my device?

1. Open the app on your LG TV – note the MAC and Key.
2. Go to Registration and enter them.
3. Add an M3U playlist to start the 7‑day trial.

How do I add an M3U playlist?

1. Get the M3U URL from your provider.
2. On the web, in Playlists, choose Add and paste the URL.
3. Refresh on the TV – channels will appear by groups.

No video / stream not opening

• Verify the M3U/channel URL is active and accessible.
• Check the TV’s internet connection.
• Try other channels; some sources may be blocked by provider.

Network errors or buffering

• Restart the TV and modem/router.
• Avoid congested Wi‑Fi; use Ethernet when possible.
• Avoid VPN/Proxy that may block streams.

Payment/activation

• If payment succeeded but the device didn’t activate, send MAC + transaction ID (PayPal) or payment reference (Stripe/card).
• Device status: new → trial → expired → active.

Report a problem

Please include: MAC address, TV model, channel URL (if available), and steps to reproduce.